Setting Up Email Accounts Using Cpanel

You have just secured your domain and want to set up an email account.

In a Linux environment you will, in all likelihood have a web site control panel called Cpanel (DUH!). Your web hosting provider will provide you with a username and password to allow you to access Cpanel. This username and password combination is normally also used in your FTP client as well. FTP is a method to transfer files from your local machine to your web server.

Accessing Cpanel can be done in a number of ways:


are some examples.

To set up your email address do the following:

  1. Log in to your Cpanel using the username and password provided by your web host.
  2. In Cpanel click on the logo and hyperlink that says Email Accounts
  3. Fill in the required information and click Create Account.

Getting your email to work in your desktop email client:

The quickest method is to; add a new email account and use for the INCOMING mail server and your ISP’s SMTP server for the OUTGOING mail server (e.g. for Telkom it is

See for images.

Creating an Email Forwarder using Cpanel

Often we want to forward a domain specific email address to another – e.g to a Gmail account (Gmail can handle POP 3 accounts but that is for a different tutorial). Cpanel can receive email sent to your domain and then forward that email to an email address that you specify.

Do the following to set up an email forwarder in Cpanel:  

  • Log in to your domain’s Cpanel
  • Click on the Forwarders Icon or hyperlink
  • Click on the Add Forwarder button
  • Fill in the asked for information
  • Click Add Forwarder button

Some hints:

  • If it is a TEMPORARY forwarder make sure that you return and delete it when no longer required

See images below:

Creating an Email Auto Responder using Cpanel

Your Linux server using Cpanel comes with an auto responder application and setting up an auto responder can be done on a per email basis as follows:

  • Log in to your domain’s Cpanel
  • Click on the Auto Responders Icon or hyperlink
  • Click on the Add Auto Responder button
  • Fill in the asked for information
  • Click Create/Modify button

Some hints:

  • Use the same return Email address and From name – e.g. if the email is sent to ‘info’ and ‘YourName’ then reply from ‘info’ and ‘YourName’
  • Often just using RE: %subject% in the Subject is the best way
  • Don’t include HTML or major sales messages – keep it simple and to the point
  • Include an alternative contact point in the Body
  • Manage the start and stop times PROPERLY – nothing is more irritating than receiving an auto responder that says you are unavailable until 31 January 2011 and today’s date is 16 July 2012!

See images below: